I'm working with a client on a new project.

She sells a ton of courses.. like.. almost a hundred a day.

At random times.. she gets an email.

It's a confused/angry customer that paid and can't log in.

It's weird though.. because 95% of her customers are good to go.

The other 5% just silently fail.

The only hint she has the annoyed email from the new customer.

What sucks is most of the 5% don't email.

This is what happens when you don't have eyes on the full funnel.

Most business owners are completely unaware of the hundreds of ways just like this that your funnel can fail.

It's a real risk.. yet totally invisible.

And if you build funnels for other people, it's the same risk, multiplied by every client you have.

Most agencies find out the way she did.. client's customer complains, then the client complains to you.

The agencies I roll with message their client first.

"Caught a delivery issue this morning. Already fixed."

That client isn't leaving.

You just became the one who sees around corners for them.

Not "we build funnels and fix stuff when it breaks."

More like.. "We're watching, so you never hear it from your customer first."

If you're a marketing agency owner and want to step up with this level of service for your clients..

Comment PROTECT below and I'll show you something cool I've been working on that lets you be your clients' hero.

🚀

​- James