Linchpin Funnels Blog/How To Avoid The Nightmare Customer

How To Avoid The Nightmare Customer

Service pros.. has this ever happened to you?

​You close a deal, get the client onboarded, start cranking on delivery and then...

​SCOPE CHANGE!

​Something is added, or drastically changed.

​Or maybe you're nearing completion and you get an endless stream of "can we add this?"

​It's definitely happened to me and is why I now use a contract, even though I didn't like the idea at all for a long time

But really, it's pretty simple

​When you define the scope of the work in a contract that both parties sign, you're protected against scope creep!

​Do you use contracts in your business?

Why or why not?

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Hi, I'm James Curran

Chief Funnel Builder at Linchpin Funnels

We've believed that "Linchpin Is The Way" since FHL 2022 and have been serving the community ever since!

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